Clinics & medical centers
A front desk that works 24 hours a day.
Patients want the visit price, the doctor's hours and a booking — right now. aref.ai answers with your clinic's information only, books from slots that are really free and hands any urgent case to a person immediately.
The challenges you face
The phone is always busy
Reception juggles the phone, WhatsApp and patients at the desk at once.
Double bookings
Two patients in one slot, or an empty slot nobody knew about.
No-shows
Without a reminder, missed appointments go up and the doctor's time is lost.
What aref.ai does for you
Only real free slots
Working hours, days off and capacity per service — the agent never offers a taken time.
Google Calendar sync
Busy times in the doctor's calendar are never booked, and every new visit is written to it.
Reminders
A reminder the day before; the patient can cancel or reschedule in the same chat.
Pay for the visit upfront
A payment link at the price on your list, and a confirmation the moment the patient pays.
Urgent cases go to a person
Emergencies or lab-result questions are handed to your team at once, with an alert.
Answers phone calls
Your clinic number answers with AI, books visits and forwards the call when a doctor is needed.
What the chat looks like
Clinics & medical centers
WhatsAppWorks with
Frequently asked questions
Can the agent give medical advice?
No. It answers with clinic information only (hours, prices, how to prepare), and any medical question or urgent case goes to your team.
Several doctors and services?
Yes. Each service has its own duration, price and number of bookings at the same time, and the agent books from each one's free slots.
Is patient data safe?
Every clinic's data is fully isolated, permissions are set per staff member, and nobody outside your team sees the conversations.
Other industries
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