Restaurants & cafés
Your restaurant answers every message, even at rush hour.
At peak time nobody has a minute for "where is the menu?" or "a table at 9?". aref.ai answers your guests on WhatsApp, Instagram and Messenger, sends the menu, books the table and takes the deposit — while your team stays on the floor.
The challenges you face
A flood of messages at peak time
The same questions hundreds of times: menu, prices, opening hours, address, delivery.
Bookings lost at night
The guest who messaged at midnight and got no answer booked somewhere else.
No-shows
A reserved table sits empty because there was no reminder and no deposit.
What aref.ai does for you
The menu, instantly
Upload the menu as a PDF or photos and the agent sends it the moment someone asks.
Table bookings
Offers the times that are really free, confirms the booking and sends a reminder.
Deposits in chat
A payment link on your own account — the amount comes from your price list, never from the AI.
Branches and location
Gives the nearest branch and the map link, and on WhatsApp sends the location pin itself.
Comment replies
Public replies under your posts, and a private message to anyone who writes "price" or "menu".
Google reviews
A few hours after the visit it sends your Google review link — once.
What the chat looks like
Restaurants & cafés
WhatsAppWorks with
Frequently asked questions
Where does the agent get prices from?
From the menu and files you upload. If a guest asks about something that is not there, it says it will check and logs the question so you can add the answer.
Can it take delivery orders?
It can collect the order and the customer details and hand them to your team or log them in Google Sheets. With a Salla, Zid or Shopify store it answers from your real products and prices.
What if I have several branches?
Add each branch with its address and hours; the agent gives the guest the branch nearest to them instead of listing them all.
Other industries
From the blog
WhatsApp chatbot for business: the complete 2026 guide to choosing and running a smart auto-reply
Everything you need to know about a WhatsApp chatbot for your business: the Business app vs the API, the 24-hour window, templates, and how to run an AI agent that answers, books and sells.
7 min read
AIAI customer service: how to answer customers 24/7 without hiring more staff
A practical guide to AI customer service on WhatsApp, Instagram and Messenger: what to automate, what to keep for people, and how to measure the result.
6 min read
Sales & growthAuto-reply to Facebook and Instagram comments: turn every "price?" into a customer
How to automatically reply to Facebook, Instagram and TikTok comments and send a private message to everyone who asked for the price — without hurting your page.
5 min read
Try aref.ai on your business for free.
14 days free, no credit card. Your agent learns from your website in minutes.
Start your free trial